Spirit and Myst ~ Ordering Information

~ Availability & Custom Orders ~

Since we, the owners, are personally handcrafting your jewelry, all of our items have a limited in-stock availability. In stock items will ship immediately. Most orders will ship within 2-7 days from time of order. Rush deliveries can be made of available orders by emailing customerservice@spiritandmyst.com and an invoice will be emailed to you with an adjustment in shipping costs. Any items, excluding those in our one-of-a-kind section that are marked 'Unavailable', will be restocked within one week. Items that are discontinued will be removed from the site immediately and with no prior notice.

Duplicate orders of one-of-a-kind items: While every effort has been made to prevent duplicate orders of our one-of-a-kind items, the remote possibility that two people may order an item at almost the exact moment in time does exist. If this occurs, the first buyer takes precedence and the second will receive an immediate refund with our sincere apologies.

~ Payment Options ~

Credit Cards and PayPal: We accept Visa, MasterCard, Discover, American Express and PayPal payments through our secure PayPal shopping cart. You DO NOT need to have a PayPal account to process your credit card payments.

Personal Checks: We will accept your personal check for orders, however they must clear before your order can ship. This process can take from 7 to 10 business days upon our receipt of your check. You will be notified when your order has shipped. Please follow the instructions below when paying via check.

Order by Mail: using our mail order form. Please email us with your selections at: sales@spiritandmyst.com, so that we can place your items on hold until we receive your payment. Only personal checks and money orders will be accepted for mail orders. Note that we will hold your merchandise for a maximum of 10 days.

Custom Orders: You will receive an invoice via email after accepting the terms regarding shipping rates or your custom designed piece. That email will direct you to the secure PayPal site where you can review and pay your invoice via credit card or PayPal payment.

~ Shipments ~

We ship all of our jewelry gift-boxed. Credit Card and Money Order payments will ship within 24-48 hours for in-stock items, however please set an expectation of 2-7 days. Custom orders will usually ship within 3-10 days. Unfortunately we only ship via USPS 2-3 day service at this time. For speedier service we may be able to accommodate you provided the item or components for a custom piece are in stock. You can email us with the Product Description and your request at the following address for confirmation and an adjustment in shipping rates. International customers will need to email us with a list of the items you wish to purchase at customerservice@spiritandmyst.com. We will quote your shipping rates and bill you via email. Shipping and handling - WITHIN THE U.S. - are as follows:

Priority Mail (2-3 day service)
Subtotal	Fee
$0.01 to 25.00	$4.95
$25.01 to 50.00	$5.95
$50.01 to 100.00	$6.95
$100.01 to 200.00	$7.95
$200.01 and over	$8.95

~ International Customers ~

Please email your selections along with your city, country, and postal code so we can calculate shipping charges. We accept credit cards thru PayPal, however credit card customers may incur an additional 2% fee to process payment. We will email an invoice with your total. Please note that any applicable import fees and/or taxes will be your sole responsibility.

We apologize that due to credit card fraud, your country may not be included on the selection list at time of checkout. If that is the case, please email us for alternate methods of payment at: customerservice@spiritandmyst.com.